The general terms and conditions provided below will apply to all sales of goods and services by SC PHARMACID INTERNATIONAL SRL ("Pharmacid.ro"), through the virtual store www.pharmacid.ro to the Buyer and may be modified at any time by Pharmacid. ro.


Buyer - legal person authorized by D.S.V. or the College of Veterinary Medicine issuing an Order.

Seller – the commercial company Pharmacid International SRL, with its registered office in Bucharest, Str. Liviu Rebreanu, no. 46-58, IV, F, 42, District 3, no. of registration at the Trade Register: J40/2871/2013, CIF 31320145.

Goods and Services - any product or service, including the documents and services mentioned in the Order, to be provided by the Seller to the Buyer.

Order – an electronic document that acts as a form of communication between the Seller and the Buyer through which the Seller agrees to deliver the Goods and Services and the Buyer agrees to receive these Goods and Services and to make payment for them.

Confirmed order: it is made when the products leave the pharmacid.ro warehouse accompanied by all the documents related to the order.

Contract – an Order confirmed by the Seller.

Specifications – all specifications and/or descriptions of the Goods and Services as specified in the Order.


By placing an electronic or telephone Order on the pharmacid.ro website, the Buyer agrees to the form of communication (telephone or e-mail) through which the Seller conducts its operations.

The order will be composed of the following documents, in order of importance:

a. The order (together with clear mentions of the delivery and billing dates) and its specific conditions

b. Buyer's specifications (where applicable)

c. Terms and conditions

If the Seller confirms the Order, this will imply full acceptance of the terms of the Order. The acceptance of the Order by the Seller is considered completed when there is a verbal (telephone) and/or electronic (e-mail) confirmation from the Seller to the Buyer and the product or the products leave the pharmacid.ro warehouse, without requiring a confirmation of receipt from the Buyer. The seller does not at any time consider an unconfirmed order as having the value of a Contract.

The prices of the products in the order are valid 2 working days from the date of registration of the order.


a. The Seller will use his professional and technical knowledge to achieve the result stipulated in the Order and will deliver the Goods and Services that meet the requirements, needs and specifications of the Buyer;

b. The information presented on the seller's websites is informative and may be modified by the Seller, without prior notice. Also, due to internal considerations, related to space and/or the coherence of the information structure, product descriptions may be incomplete, but the seller makes efforts to present the most correct and relevant information, so that the product is used within the parameters for which it was purchased;

c. Communication with the store - can be done by interacting with it, posting opinions about the products or communicating through the addresses mentioned in the "contact" section. Opinions or addresses that contain insults or inappropriate language will be excluded from the site or ignored. The seller has the freedom to manage the information received without having to provide justifications for this.


The Seller may assign and/or subcontract to a third party for services related to the fulfillment of the order, with the Buyer's information, without his consent being necessary. The Seller will always be responsible to the Buyer for all contractual obligations.


The Buyer understands the intellectual property right and will not disclose to a third party or make public (on the Internet or the media), any of the information received from the Seller.

Also, the name of the site as well as the graphic symbols are registered trademarks owned by SC PHARMACID INTERNATIONAL SRL and cannot be taken over, copied or used, without the written consent of the owner.


Information of any nature provided by the Buyer to the Seller will remain the property of the Seller. They can only be used for the execution of the contract / Order and can only be made known with the written consent of the Seller and after obtaining a commitment of confidentiality from the one who receives them.

No public declaration, promotion, press release or any other way of disclosure to third parties will be made by the Buyer regarding the order without the prior written consent of the Seller.

pharmacid.ro messages are sent through specialized partners approved by pharmacid.ro. In this way, the confidentiality and security of the information are ensured.

By submitting information or materials through this site, you grant the Seller unrestricted and irrevocable access to them, the right to use, reproduce, display, modify, transmit and distribute these materials or information. You also agree that the Seller can freely use, in his own interest, these ideas, concepts, know-how or techniques that you have sent us through the website www.pharmacid.ro will not constitute subject to obligations regarding the confidentiality of the information sent, if the legislation in force does not provide other specifications in this regard.

By registering in the pharmacid.ro database, the buyer gives his express consent, within the limits of the legislation in force, to be contacted by third parties, partners of pharmacid.ro: marketing service providers, other service providers; state or government agencies, when the specific legislation provides for this; other companies with which pharmacid.ro can develop joint programs for offering our products and services on the market, etc.

This website uses its own and third-party cookies to provide visitors with a much better browsing experience and services adapted to everyone's needs and interests.


If the deadlines for delivery and/or start of the Order cannot be met, the Seller is obliged to notify the Buyer of the estimated deadline for completing the delivery. The Buyer will have the right to claim additional damages from the Seller, when permitted by law, in the event of total or partial failure by the Seller to execute the Contract in accordance with the established terms.

If the Seller receives erroneous information related to the invoicing or delivery of the products, a new deadline for honoring the order will be established, falling within 5 working days.


The prices of products and services displayed on the website www.pharmacid.ro include VAT. according to the law in force.

The price, payment method and payment term are specified in the Order. The Seller will issue to the Buyer an invoice for the Goods and Services delivered, the Buyer's obligation being to provide all the information necessary for issuing the invoice in accordance with the legislation in force.

The seller pharmacid.ro will send the Buyer the invoice related to the Order as well as for any other payments related to the Order exclusively in electronic format, by adding the invoice to the Buyer's Account or by electronic mail, to the e-mail address mentioned by the Buyer in his Account.

For a correct communication of the invoice related to the Order, the Buyer has the obligation to update his Account data as often as necessary and to access the information and documents related to each Order, existing in the Account.

Through this method of communication, the Buyer, accessing his Account on www.pharmacid.ro, will have a record of the invoices issued by pharmacid.ro, being able to save and archive them at any time and in any way he wishes .

By sending the Order, the Buyer expresses his agreement to receive the invoices in electronic format by adding them to the Customer Account by pharmacid.ro or by electronic mail, to the e-mail address mentioned in his Account.


a. Delivery

The Seller undertakes to ship the Goods and Services in a door-to-door courier system to the Buyer or to the pharmacid.ro showrooms, according to the Customer's option.

b. Transport – Packaging

Unless otherwise agreed by the Seller and the Buyer, the Seller discharges the risks and responsibilities associated with the Goods and Services at the time of their delivery to the internal courier company with which the Seller collaborates or to the Buyer's representative.

The seller will ensure the proper packaging of the Goods and Services and will ensure the transmission of the accompanying documents.

The Seller will deliver the Goods and Services on the territory of Romania.


Acceptance will be made when the Goods and Services comply with the technical characteristics mentioned in the Order. If the Buyer discovers that the Products delivered or the Services provided do not comply with the technical specifications, then the Seller will bring the Products and Services into compliance. Also, for the products sold and delivered by pharmacid.ro (Pharmacid International SRL), the buyer benefits from the return of the products within 14 days.


All products sold by the website www.pharmacid.ro benefit from warranty conditions in accordance with the legislation in force and the commercial policies of the manufacturers. The products are new, in the original packaging and come from sources authorized by each individual manufacturer.

In the case of products sold and delivered by pharmacid.ro, the warranty certificates are issued directly by the manufacturer, who has a service network.

In the case of warranty certificates issued by manufacturers, the product claimed to be defective during the warranty period must be presented directly to the nearest service center mentioned in the certificate. This center authorized by the manufacturer will take full responsibility for resolving the warranty.

The lack of the product's warranty certificate must be reported within 48 hours of receiving the goods to the address pharmacid.international@gmail.com. Any subsequent notification will not be taken into account


Ownership of the Goods and Services will be transferred upon delivery, after payment has been made by the Buyer at the location indicated in the order (understood by delivery - the signature of receipt of the transport document provided by the courier or the signature of receipt on the tax invoice in the case of deliveries made by the staff Seller). In the case of delivery by courier, he is authorized by the Seller to allow the Buyer to open the parcels only after signing the delivery and paying the possible consideration for them.


The Seller cannot be responsible for damages of any kind that the Buyer or any third party may suffer as a result of the Seller's performance of any of its obligations under the Order and for damages resulting from the use of the Goods and Services after delivery and in particular for product loss.

The seller will be responsible if his sub-contractors and/or partners of any kind involved in the execution of the Order do not fulfill any of the contractual obligations.


According to Law no. 677/2001 for the protection of individuals with regard to the processing of personal data and the free circulation of this data, SC PHARMACID INTERNATIONAL SRL (PHARMACID.RO) is obliged to administer in safe conditions and only for the specified purposes, the personal data that you give us provide about yourself.

The purpose of data collection is:

- informing users and/or clients regarding the status of their account at pharmacid.ro

- informing them about the progress and status of the orders

- evaluation of the products and services offered

- promoting products and services

- marketing, advertising, media, administrative, development, market research, statistics, tracking and monitoring of sales and consumer behavior.

By completing your data in the account creation and/or order form, you declare that you unconditionally accept that your personal data will be included in the pharmacid.ro database and you give your express and unequivocal consent for all this personal data to be stored , used and processed unlimited territorially and/or temporarily by pharmacid.ro, such as, but not limited to, commercial activities, promotion of products and services, marketing, advertising, media, administrative, development, market research, statistics, tracking and monitoring of sales and consumer behavior.

By reading these Terms and Conditions, you acknowledge that you are guaranteed the rights provided by law, namely the right to information, the right to access data, the right to intervene, the right to oppose, the right not to be subject to an individual decision, the right to go to court in case of violation of his rights guaranteed by Law 677/2001 for the protection of individuals regarding the processing of personal data and the free circulation of such data. At the same time, you have the right to object to the processing of your personal data and to request their total or partial deletion.

Based on a written request, dated and signed, sent to SC PHARMACID INTERNATIONAL SRL with address in Str. Liviu Rebreanu, no. 46-58, IV,F,42, Sector 3, Bucharest, you can exercise, free of charge, the following rights:

- once a year, to confirm whether or not your personal data is being processed;

- to intervene on the transmitted data;

- to oppose data processing for well-founded and legitimate reasons related to their particular situation

- to request the deletion of data, with the exception of situations provided by law.

Thus, pharmacid.ro can notify users/customers about current offers through the weekly newsletter, and can send greetings, gift coupons or other special messages.

pharmacid.ro does not promote SPAM. Any user/client who has explicitly provided his email address on the pharmacid.ro website can opt for its deletion from our database.

The information you provide to us will be used for the purpose for which you provided it, to administer, support and evaluate our services and prevent breaches of security, the law and our contractual terms.

Also, pharmacid.ro can provide your personal data to other companies with which it is in partnership, but only on the basis of a confidentiality commitment from them, which guarantees that these data are kept safe and that the provision of these personal information is done according to the legislation in force, as follows: service providers of marketing services, Courier, payment / banking services, or other services.

Your personal information can also be provided to the Public Prosecutor's Office, the Police, the Courts and other authorized state bodies, based on and within the limits of the legal provisions and as a result of express requests.


None of the parties will be responsible for non-performance of its contractual obligations, if such non-performance is due to a force majeure event. The major force is the event is unforeseeable, beyond the control of the parties and which cannot be avoided.


This contract is subject to Romanian law. Any disputes arising between pharmacid.ro and users / clients / buyers will be resolved amicably or, if this is not possible, the disputes will be resolved by the competent Romanian courts.